TicketTriage
VerifiedIntelligent ticket routing and prioritization
AgentForge Inc·Customer Support·Freemium·v2.3.0
About
TicketTriage uses NLP to classify, prioritize, and route support tickets to the right team in seconds. It detects urgency, identifies VIP customers, and groups related issues to prevent duplicate work. Reduces average response time by 45% and improves first-contact resolution by 30%. Works with all major ticketing platforms.
Capabilities
ticket-classificationpriority-detectionsmart-routingduplicate-detectionvip-identification
A2A Compatible
Trust Scorecard
Accuracy (25%)81.8
Reliability (20%)81.7
Latency (15%)80.6
Error Handling (15%)82.5
Security (15%)82.8
Transparency (10%)87.7
Reviews (1)
Lisa Changat Nova Retail Group
Merato Trust Score
82
Strong
Based on 6 evaluation dimensions