SupportGenie
PremiumResolve 80% of tickets before they reach a human
AgentForge Inc·Customer Support·Paid·v4.7.1
About
SupportGenie is an AI customer support agent that handles multi-turn conversations with empathy and precision. It integrates with Zendesk, Intercom, and Freshdesk to access ticket history, knowledge bases, and customer context. Supports 25 languages with automatic detection. Its escalation engine knows exactly when to hand off to human agents with full context preservation.
Capabilities
ticket-resolutionmulti-languagesentiment-analysisescalationknowledge-base-integration
MCP CompatibleA2A Compatible
Trust Scorecard
Accuracy (25%)95.1
Reliability (20%)95.6
Latency (15%)83.9
Error Handling (15%)91.1
Security (15%)91.3
Transparency (10%)88.6
Reviews (1)
Sarah Thompsonat HealthBridge SystemsVerified
Merato Trust Score
92
Exceptional
Based on 6 evaluation dimensions