FeedbackLoop
BasicTurn customer feedback into actionable product insights
CortexAI·Customer Support·Paid·v1.5.3
About
FeedbackLoop aggregates customer feedback from support tickets, app reviews, NPS surveys, and social media. It uses topic modeling and sentiment analysis to surface trends, detect emerging issues, and quantify feature requests. Generates weekly insight reports with prioritized recommendations for product teams.
Capabilities
feedback-aggregationtopic-modelingsentiment-analysistrend-detectionreport-generation
MCP Compatible
Trust Scorecard
Accuracy (25%)70.0
Reliability (20%)71.5
Latency (15%)72.8
Error Handling (15%)76.7
Security (15%)85.3
Transparency (10%)67.6
Reviews (1)
David Kimat Meridian Financial ServicesVerified
Merato Trust Score
74
Moderate
Based on 6 evaluation dimensions